Shipping & Returns

Shipping:

All Russian orders are shipped using Russian Postal 1st class with track number. If another type of service is required contact nes_workshop@mail.ru to make arrangements.

Local pickup for orders customers Vladivostok city.

 

International Orders:

We ship orders worldwide via Russian Postal Air service to the provision of track numbers. Calculate the cost of delivery in real time in your cart, depending on the weight of the goods. You will always be able to control the cost of delivery, they have the lowest. We do not earn on shipping. Currently there is a limit for sending one parcel is 2 kilograms.
Deadlines of delivery 12-24 days, but sometimes delayed sending more than 45 days. From us it is independent, we do our best to you goods purchased quickly turned you.

If you need other shipping method, please contact us nes_workshop@mail.ru

 

Current Shipping Times:

Because of the current volume, time to process and ship orders is approximately 1-5 working days. Depending on the workload. Hope for understanding. Thank you.

 

Returns:

Items maybe returned within 30 days of being received by the customer. Returns must be unused and in new condition. Shipping charges are non-refundable.

If you recieve a damaged or defective item contact us at nes_workshop@mail.ru. We will send a replacment along with a prepaid label to retrun the damaged item.